Return & Refund Policy

At Luvoure Gummies, customer satisfaction is important to us. We offer a 90-day return policy, which means you have 90 days from the date you receive your order to request a return.

To be eligible for a return, your item must be in the same condition in which you received it, unused, unopened, and in its original packaging. You must also provide a receipt or proof of purchase.

To initiate a return, please contact our customer support team at hello@luvouregummies.com.

For any questions regarding returns, feel free to reach out to us at hello@luvouregummies.com.

Damages and Issues

Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, contact us immediately at hello@luvouregummies.com so we can evaluate the issue and work toward an appropriate resolution.

Exceptions / Non-Returnable Items

Certain products are not eligible for return, including:

• Opened or used gummy products.

• Products with broken or tampered safety seals.

• Perishable goods.

• Custom or personalized products.

• Personal care products.

• Hazardous materials, flammable liquids, or gases.

• Gift cards.

If you have any questions about whether your item qualifies for a return, please contact us before submitting your request.

Exchanges

The fastest way to receive a different item is to return your original product, provided it meets our return eligibility requirements. Once your return is accepted, you may place a separate order for the replacement item.

European Union 14-Day Cooling-Off Period

If your order is shipped to a country within the European Union, you have the right to cancel or return your order within 14 days of receiving it, without providing a reason, as required by applicable law.

Returned items should be in their original condition, unused, unopened, and in their original packaging, with proof of purchase. These conditions apply subject to any exceptions and consumer rights provided under applicable law.

Refunds

Once we receive and review your return request, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days.

Please note that your bank or credit card provider may require additional time to process and reflect the refund in your account.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at hello@luvouregummies.com.

Contact Information

For any questions or concerns regarding our Return & Refund Policy, please contact:

Luvoure Gummies
Email: hello@luvouregummies.com